ONLINE SECURITY - We know that many of you are concerned about the security of your credit card and personal information, when ordering over the Internet. Our online processing is SECURE. All credit card and billing information that you submit is encrypted using the highest level of SSL (Secure Socket Layer) encryption, the Internet standard for security. We can assure you that all credit card purchases are safe and secure. All orders are processed through Entrust.Net, committed to making it safe to do business over the internet.
ORDER PROCESSING & SHIPPING - Orders are processed within 48 hours of receipt of your order, during business hours, Monday through Friday. Please allow 7-10 working days for delivery. We use UPS ground in most areas for shipping. Please allow 10-14 days for Jewelry items. We ship to Continental USA only at this time.
PAYMENT OPTIONS - Mastercard,Visa,American Express,Discover Card, Debit Card with Visa or Mastercard Logo and Paypal (please provide us your billing address if different than your shipping address, in order for us to obtain approval on your credit card. We also accept checks (there is a 7-10 day waiting period for checks to clear the bank, before your order will be processed) Money orders and certified funds are always accepted.
PHONE/FAX - You may also phone or fax your credit card order to 480-917-5749.
SALES TAX - No sales tax will be charged on orders delivered outside of the State of Arizona. Applicable state and local sales tax will be added to orders shipped within the State of Arizona.
RETURN POLICY - All purchases are 100% guaranteed within 30 days of purchase. If for any reason you are not satisfied with your purchase, just return it within 30 days, to the address below, in its original condition with the original packaging and receipt. Notify us by email, fax, or phone and we will provide you with a product return refund/exchange approval number. This number must accompany your return item. We recommend that you send your packages to us, via traceable method (ie. Fed Ex., UPS, or insured mail) We are not responsible for return shipping costs.<p> Send returns to: R&E's Gift Cottage, Attn: Return Dept, 2207 W. Colt Rd., Chandler, AZ 85224
REFUNDS - Upon receipt of your product, we will issue a credit/exchange/refund. All credit refunds will be credited on the credit card used for the original purchase. No cash refunds will be issued for credit card purchase returns. If you purchase by check, money order, or certified funds, your refund/exchange will be issued by check upon receipt of your product. Refunds will not include shipping and handling fees.
PRIVACY STATEMENT - Your privacy is very important to us. All information received regarding your order, email addresses, newsletter subscription will be kept confidential. We do not sell, trade, rent or exchange any information that our customers provide to us to any other parties.
LINKS TO OTHER WEBSITES - This policy only applies to www.giftcottage.com. Please note that our Website might contain links to other sites, and we are not responsible for the privacy practices of such sites.
COMPANY STATEMENT - We are always updating our product selection, running great promotions and adding great new gift ideas to our site.
We invite you to BOOKMARK US NOW- www.giftcottage.com -and come back often.
WE APPRECIATE YOUR BUSINESS and hope that you feel free to let us know what you think of our site, service and products.
DON'T FORGET TO REGISTER FOR OUR MONTHLY GIFT DRAWING!
THANK YOU FOR YOUR BUSINESS AND HAPPY SHOPPING!